Legal Imprints

Company headquarters

ATLETICA Germany GmbH
Lange Ruthe 14, 55294 Bodenheim
+49 6131 4932391
service@atletica.de

Brand store Mainz
Grosse Langgasse 2, 55116 Mainz
Parking: Karstadt parking garage, Mainz Cathedral
+49 6131 4932160
Try out products or pick them up locally

Shipping warehouse and warehouse pickups
ATLETICA Germany GmbH
Lange Ruthe 14
Hall 3, 55294 Bodenheim

Bank details
Sparkasse Rhein-Nahe
DE23 5605 0180 0017 1590 05
MALADE51KRE
Every customer payment and order is insured through Trusted Shops up to a goods value of EUR 30,000. Further details.

Tax and registration numbers

Registered office: Goresstr. 5 | 55131 Mainz
Commercial Register: HRB 50320
Managing Director: Ivan Lukanov
WEEE registration: DE 94377562
VAT identification number: DE341910327

Netherlands
Vijzelstraat 68 - 78
1017 HL Amsterdam

Belgium
Rue Adolphe Lavallée 39
1080 Brussels

Denmark
Fruebjergvej 3
2100 Copenhagen ∅

Sweden
Medborgarplatsen 25
118 72 Stockholm

France
6 Volumes Michael Faraday
77700 Serris, France

Rest of Europe
Görresstrasse 5
55131 Mainz, Germany
Website Chat

USA
1401 21st Street Sacramento,
California 95811
Mon - Fri: 8 am - 7 pm (CET)

Legal

Management and responsible ISD § 55 para. 2 RSTV
Ivan Lukanov
Görresstraße 5, 55131 Mainz

Liability for links
External links on the ATLETICA website lead to content from third-party providers. The respective providers are solely responsible for this content. Upon notification of any legal violations, these links will be removed immediately.

Dispute resolution
We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board. Platform of the EU Commission for online dispute resolution.

Conditions

The #1 rule at ATLETICA is:

Customer-is-always-right rule

The #2 rule is:

Follow Rule #1
Here is the boring version in lawyers’ jargon:

General terms and conditions with customer information

Scope
Conclusion of contract
Right of withdrawal
Prices and payment terms
Delivery and shipping conditions
Retention of title
Liability for defects (warranty)
Liability
Applicable law
Place of jurisdiction
Alternative dispute resolution

1) Scope

1.1 These General Terms and Conditions (hereinafter "GTC") of ATLETICA Deutschland GmbH (hereinafter "ATLETICA" or "Seller") apply to all contracts for the delivery of goods concluded between a consumer or entrepreneur (hereinafter "Customer") and the Seller regarding the goods presented by the Seller on the website www.atletica.de (hereinafter "ATLETICA Shop"). The inclusion of the Customer's own terms and conditions is hereby excluded, unless otherwise agreed.

1.2 A consumer within the meaning of these Terms and Conditions is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor independent professional. An entrepreneur within the meaning of these Terms and Conditions is a natural or legal person, or a partnership with legal capacity, who, when entering into a legal transaction, acts in the exercise of their commercial or independent professional activity.

2) Conclusion of contract

2.1 The product descriptions of the seller presented at ATLETICA do not constitute binding offers on the part of the seller, but serve to submit a binding offer by the customer.

2.2 The customer can submit the offer via the shopping cart system integrated into ATLETICA. When placing an order via the shopping cart system, the customer submits a legally binding contractual offer for the goods contained in the shopping cart by clicking the "Buy Now" button in the final step of the ordering process.

The customer must complete the following technical steps: The customer first places the goods in the virtual shopping cart by clicking the "Add to Cart" button and then clicks the "Proceed to Checkout" button. In the next step, the customer must log in to their ATLETICA customer account by entering their email address and password, or create one for the first time. In the next step, the customer must select the desired shipping method and click the "Buy Now" button to complete the order.

2.3 Immediately after submitting their order, the customer will receive a confirmation email from ATLETICA, indicating that the seller has received the offer. The seller may accept the customer's offer within five days.

- by sending the customer a written order confirmation or an order confirmation in text form (fax or e-mail) or by having it sent by ATLETICA, whereby the receipt of the order confirmation by the customer is decisive, or

- by delivering the ordered goods to the customer or having them delivered by ATLETICA, whereby the receipt of the goods by the customer is decisive, or

- by requesting payment from the customer after placing his order or by having ATLETICA request payment, or

- if payment by direct debit is offered and the customer chooses this payment method by debiting the total price from the customer's bank account or having it debited by ATLETICA, whereby the time at which the customer's account is debited shall be decisive.

If several of the aforementioned alternatives exist, the contract is concluded at the time one of the aforementioned alternatives occurs first. The period for accepting the offer begins on the day after the offer is sent by the customer and ends on the expiry of the fifth day following the dispatch of the offer. If the seller does not accept the customer's offer within the aforementioned period, this shall be deemed a rejection of the offer, with the consequence that the customer is no longer bound by their declaration of intent.

2.4 The contract text will be saved by the seller after the contract has been concluded and sent to the customer in text form (e.g., by email, fax, or letter) after the customer has placed their order. The seller will not make the contract text available beyond this time. In addition, the order data will be archived by ATLETICA and can be accessed free of charge by the customer via their password-protected ATLETICA user account.

2.5 When placing an order via ATLETICA's shopping cart system, the customer can identify possible input errors before submitting the order by carefully reading the information displayed on the screen. An effective technical means for better detection of input errors can be the browser's zoom function, which enlarges the display on the screen. The customer can continuously correct their entries before submitting the order as part of the electronic ordering process using standard keyboard and mouse functions. Furthermore, all entries are displayed again in a confirmation window before the order is submitted and can also be corrected there using standard keyboard and mouse functions. When ordering via the 1-Click® purchase function, the ordering process is completed after clicking the "Buy now with 1-Click®" button. Correcting input errors is no longer possible once the "Buy now with 1-Click®" button is clicked.

2.6 Only the German language is available for the conclusion of the contract.

2.7 Order processing and contact will take place via email and automated order processing. The customer must ensure that the email address provided for order processing is correct, so that emails sent by the seller can be received at this address. In particular, when using spam filters, the customer must ensure that all emails sent by the seller or third parties commissioned by the seller to process the order can be delivered.

3) Right of withdrawal

3.1 Consumers generally have a right of withdrawal within 100 days of purchase of the goods.

3.1 A refund of the purchase amount will be made after receipt of the goods within a maximum of ten working days using the originally selected payment method.

3.2 Further information on the right of withdrawal can be found in the cancellation policy.

3.2. Return of set items Products purchased as part of a set or bundle at a discounted total price can only be returned in their entirety.
Individual returns of components of a set are excluded. Accordingly, no (partial) refunds will be issued for individual products from a discounted set.

4) Prices and payment terms

4.1 The prices quoted by the Seller are total prices and include statutory VAT. Any additional delivery and shipping costs will be stated separately in the respective product description.

4.2 For deliveries to countries outside the European Union, additional costs may arise in individual cases for which the Seller is not responsible and which must be borne by the Customer. These include, for example, costs for money transfers through credit institutions (e.g., transfer fees, exchange rate fees) or import duties or taxes (e.g., customs duties). Such costs may also arise in relation to money transfers if the delivery is not made to a country outside the European Union, but the Customer makes the payment from a country outside the European Union.

4.3 Payment is processed via one of the following payment service providers that the Seller has commissioned to process payments: (a) Shopify International Limited (Shopify Payments) 2nd Floor, 1-2 Victoria Buildings Haddington Road Dublin 4, D04 XN32, Ireland VAT IE3347697KH

4.4. Installment payments via third-party providers

Installment payments are only possible through external payment service providers such as Klarna, Zinia, or PayPal. These providers operate as independent financial service providers or banks and offer installment payments according to their own terms and conditions and credit checks.

We have no influence on the decisions, terms, or fee structures of these third-party providers. Therefore, any questions regarding payment plans, interest rates, or rejections should be directed to the respective payment service provider.

4.5. Returns from Switzerland and other third countries

For returns from Switzerland and other non-EU countries (third countries), we cannot refund any import duties, customs fees or foreign sales tax paid, as these were paid directly by the customer to the respective customs authorities.

A refund of these amounts is only possible through the relevant customs authority in the recipient country.

We recommend that you contact the customs authority where the duties were paid directly for a possible refund.

4.6. Reimbursement of VAT and customs duties for export to Switzerland and other third countries

When goods are exported to third countries, customs duties or German VAT are not refundable. Please note that any import duties, customs fees, or other fees in the recipient country are the responsibility of the buyer.

A subsequent refund of VAT according to Section 6 UStG is excluded.

5) Delivery and shipping conditions

5.1 ATLETICA delivers the ordered goods by parcel service or freight forwarding. Goods will be delivered to the delivery address provided by the customer, unless otherwise agreed. The delivery address provided by the customer to ATLETICA is decisive for the processing of the transaction.

5.2 If delivery of the goods fails for reasons for which the customer is responsible, the customer shall bear the reasonable costs incurred by the seller as a result.

5.3 Delivery date with freight forwarder: The freight forwarder will inform you of the expected delivery date by email or telephone before you place your order. Delivery will be made on the delivery date, specifying a time frame.

5.4 Delivery costs: Parcel delivery is free of charge within Germany. Internationally, the costs depend on the country of delivery and the weight of the parcel. Delivery costs for deliveries via freight forwarding depend on the total value of the order.

5.5 Delivery Location: Ordered goods will be shipped, at the seller's discretion, either as a parcel or by freight forwarding. In the case of freight forwarding, the goods will be delivered to the curb by the freight forwarder. To facilitate delivery, you must ensure, to the best of your ability, that there is sufficient parking available at the delivery location. If the goods cannot be delivered to the apartment door due to local conditions, e.g., lack of parking, or via the usual means (building entrance, stairwell), the freight forwarder is entitled to refuse delivery to the apartment door.

5.6 Additional costs for delivery or collection: If the goods cannot be delivered or collected by the forwarding agent on the agreed date for reasons for which you are responsible, ATLETICA will invoice you for the costs of redelivery or, in the case of collection, offset the costs against the refund of the purchase price.

A second delivery will be subject to a charge, even if the initial delivery was free of charge. If delivery is only possible at an additional cost, we will inform you of these costs. With your consent, we will then carry out the delivery.

If the goods cannot be delivered by parcel delivery service for reasons for which you are responsible, a message will be left with information about the parcel station from which the goods can be picked up and within what time frame, and that they will be returned to the sender if the deadline expires.

5.7 Returns of freight forwarding deliveries: Freight forwarding deliveries are generally made on pallets. In the case of returns, the customer undertakes to hand over the goods to the freight forwarder in a transportable condition or, if a collection authorization has been obtained from the freight forwarder, to leave the goods freely accessible and in a transportable condition.

To ensure transportability and safety, the customer undertakes to place the goods on the pallet in the condition in which they were delivered. Failure to do so will result in the freight forwarder being entitled to refuse acceptance of the goods and to charge ATLETICA additional costs in accordance with Section 5.6.

If the customer acts intentionally and deliberately presents the goods loose or without suitable transport packaging for collection, we reserve the right to refuse collection until the customer restores a minimum level of transportability. The burden of proof of transportability lies with the customer and can be verified by providing any photographs.

The freight forwarder will pick up the goods by appointment. The customer is responsible for protecting the goods from weather and damage until the goods are picked up by the freight forwarder. Any damage to the goods will be inspected by ATLETICA in the warehouse and offset against the refund.

5.7 If the customer acts as an entrepreneur, the risk of accidental loss and accidental deterioration of the goods sold shall pass to the customer as soon as the seller has delivered the goods to the freight forwarder, carrier or other person or institution designated to carry out the shipment.

If the customer is a consumer, the risk of accidental loss and accidental deterioration of the sold goods generally only passes to the customer upon delivery of the goods to the customer or a person authorized to receive them. Notwithstanding this, the risk of accidental loss and accidental deterioration of the sold goods also passes to the customer in the case of consumers as soon as the seller has delivered the goods to the freight forwarder, carrier, or other person or institution designated to carry out the shipment, provided that the customer has commissioned the freight forwarder, carrier, or other person or institution designated to carry out the shipment and the seller has not previously named this person or institution to the customer.

5.8 The Seller reserves the right to withdraw from the contract in the event of incorrect or improper delivery. This shall only apply if the non-delivery is not the Seller's responsibility and the Seller has entered into a specific hedging transaction with the supplier with due diligence.

The seller will make every reasonable effort to procure the goods. In the event of unavailability or only partial availability of the goods, the customer will be informed immediately and the consideration will be refunded immediately.

6) Retention of title

6.1 The Seller reserves title to the delivered goods until full payment of the purchase price owed by the Consumer.

6.2 The Seller reserves title to the delivered goods until all claims arising from an ongoing business relationship have been settled in full.

6.3 If the customer acts as an entrepreneur, he is entitled to resell the reserved goods in the ordinary course of business. The customer assigns all resulting claims against third parties to the seller in advance, up to the respective invoice value (including sales tax). This assignment applies regardless of whether the reserved goods were resold without or after processing. The customer remains authorized to collect the claims even after the assignment. The seller's authority to collect the claims itself remains unaffected. However, the seller will not collect the claims as long as the customer meets its payment obligations to the seller, does not default on payment, and no application for the opening of insolvency proceedings has been filed.

7) Liability for defects (warranty)

If the purchased item is defective, the statutory liability for defects applies.

The customer is requested to complain to the deliverer about any goods delivered with obvious transport damage and to inform the seller of this.

If the customer fails to do so, this will have no effect on his statutory or contractual claims for defects.

The following applies:

7.1 If the customer acts as an entrepreneur,

the seller has the choice of the type of subsequent performance;
For new goods, the limitation period for defects is one year from delivery of the goods;
In the case of used goods, rights and claims due to defects are generally excluded;
The limitation period does not begin again if a replacement delivery is made within the scope of liability for defects.

7.2 The limitations of liability and shortening of deadlines set out above shall not apply

for items that have been used for a building in accordance with their usual purpose and have caused its defectiveness,
for claims for damages and reimbursement of expenses by the customer, as well as
in the event that the seller has fraudulently concealed the defect.

7.3 Furthermore, for entrepreneurs, the statutory limitation periods for the right of recourse pursuant to Section 445b of the German Civil Code (BGB) remain unaffected.

7.4 If the customer acts as a merchant within the meaning of Section 1 of the German Commercial Code (HGB), he or she is subject to the commercial duty of inspection and notification of defects pursuant to Section 377 of the HGB. If the customer fails to comply with the notification obligations stipulated therein, the goods shall be deemed approved.

7.5 If the customer is a consumer, they are requested to report any goods delivered with obvious transport damage to the delivery company and to notify the seller of this. Failure by the customer to do so will have no effect on their statutory or contractual claims for defects.

8) Liability

If the customer acts as an entrepreneur, the seller shall be liable to him for all contractual, quasi-contractual and statutory claims, including tortious claims, for damages and reimbursement of expenses as follows:

8.1 The Seller shall be liable without limitation for any legal reason

in case of intent or gross negligence,
in the event of intentional or negligent injury to life, body or health,
based on a guarantee promise, unless otherwise agreed,
due to mandatory liability such as under the Product Liability Act.

8.2 If the Seller negligently breaches a material contractual obligation, liability is limited to the typical, foreseeable damages, unless unlimited liability applies in accordance with the above clause. Material contractual obligations are obligations that the contract imposes on the Seller in accordance with its content to achieve the purpose of the contract, the fulfillment of which makes the proper execution of the contract possible in the first place, and on whose compliance the Customer may regularly rely.

8.3 Otherwise, the Seller’s liability is excluded.

8.4 The above liability provisions shall also apply with regard to the Seller’s liability for its vicarious agents and legal representatives.

9) Applicable law

All legal relationships between the parties shall be governed by the laws of the Federal Republic of Germany, excluding the laws governing the international sale of movable goods. For consumers, this choice of law applies only to the extent that the protection granted is not withdrawn by mandatory provisions of the law of the country in which the consumer has his or her habitual residence.

10) Place of jurisdiction

If the customer is a merchant, a legal entity under public law, or a special fund under public law with its registered office in the Federal Republic of Germany, the exclusive place of jurisdiction for all disputes arising from this contract is the seller's place of business. If the customer is based outside the Federal Republic of Germany, the seller's place of business is the exclusive place of jurisdiction for all disputes arising from this contract if the contract or claims arising from the contract can be attributed to the customer's professional or commercial activity. In the above cases, however, the seller is entitled in any case to bring proceedings before the court at the customer's place of business.

11) Alternative dispute resolution

11.1 The EU Commission provides a platform for online dispute resolution on the Internet at the following link: www.ec.europa.eu/consumers/odr

This platform serves as a contact point for the out-of-court settlement of disputes arising from online sales or service contracts involving a consumer.

Revocation

Skip the small print.
That's all you need to know about revocation.

#1 It's okay to change your mind.
#2 You have a 100-day right of return.
#3 You don’t have to lug parcels to the parcel shop when returning them.
We'll have the package picked up.

Right of withdrawal

You have the right to withdraw from this contract within one hundred days from the date of your order without giving any reason.

To exercise your right of withdrawal, you must notify us of your decision to withdraw from this contract by email. The withdrawal must include your contact details, email address, and order number.

To exercise your right of withdrawal, you must

ATLETICA Germany GmbH
Görrestr. 5
55131 Mainz
service@atletica.de
+49 6131 4909 109

by means of a clear statement (e.g., a letter sent by post, fax, or email) of your decision to withdraw from this contract. You may use the attached model withdrawal form for this purpose, although this is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your notification of your exercise of the right of withdrawal before the expiry of the withdrawal period.

To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the cancellation period.

Consequences of revocation

If you cancel this contract, we will refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is earlier. You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us that you have canceled this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period. We will bear the cost of returning the goods. You will only be liable for any loss of value of the goods if this loss of value is due to handling of the goods that is not necessary to check their quality, properties, and functioning.

Sample cancellation form

ATLETICA Deutschland GmbH
Görresstr. 5
55131 Mainz
Email: service@atletica.de

I hereby revoke the contract I concluded for the purchase of the following goods:

Order number
Consumer's name
Consumer's address
Email used when ordering

Refund

The purchase price will be refunded to the original payment method after the return of the goods. The refund will be processed within a maximum of ten working days.

Data Protection

Skip the small print.

That's all you need to know about data protection.

#1 We always respect and protect your data.

#2 We never mess around with your data.

Privacy Policy

1) Information about the collection of personal data and contact details of the controller

1.1 We are pleased that you are visiting our website and thank you for your interest. Below, we inform you about how we handle your personal data when you use our website. Personal data refers to all data that can be used to personally identify you.

1.2 The controller responsible for data processing within the meaning of the General Data Protection Regulation (GDPR) is ATLETICA Deutschland GmbH, Görresstr. 5, 55131 Mainz, Germany, Tel.: +49 6131 4909 109, Email: service@atletica.de

The controller is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data.

1.3 For security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the controller), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the character string "https://" and the lock symbol in your browser bar.

2) Data collection when visiting our website

If you use our website for informational purposes only, i.e., if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called "server log files"). When you visit our website, we collect the following data, which is technically necessary for us to display the website to you:

Our visited website

Date and time of access

Amount of data sent in bytes

Source/reference from which you came to the page

Browser used

Operating system used

IP address used (if applicable: in anonymized form)

Processing is carried out in accordance with Art. 6 (1) (f) GDPR based on our legitimate interest in improving the stability and functionality of our website. The data will not be shared or used for any other purpose. However, we reserve the right to subsequently review the server log files if there are concrete indications of illegal use.

3) Cookies

In order to make visiting our website more attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (so-called persistent cookies). If cookies are set, they collect and process certain user information to an individual extent, such as browser and location data as well as IP address values. Persistent cookies are automatically deleted after a specified period of time, which can vary depending on the cookie. You can find out how long a cookie is stored for in the overview of the cookie settings in your web browser.

In some cases, cookies are used to simplify the ordering process by saving settings (e.g., remembering the contents of a virtual shopping cart for a later visit to the website). If individual cookies we use also process personal data, the processing is carried out in accordance with Art. 6 (1) (b) GDPR either to execute the contract, in accordance with Art. 6 (1) (a) GDPR in the case of consent, or in accordance with Art. 6 (1) (f) GDPR to protect our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the site visit.

Please note that you can set your browser to inform you about the use of cookies and to decide individually whether to accept them or to reject cookies in certain cases or generally. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how to change your cookie settings. You can find these settings for each browser at the following links:

Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies

Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehne

Chrome: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en

Safari: https://support.apple.com/de-de/guide/safari/sfri11471/mac

Opera: https://help.opera.com/de/latest/web-preferences/#cookies

Please note that if you do not accept cookies, the functionality of our website may be limited.

4) Contact

4.1 When you contact us (e.g. via contact form or email), personal data is collected. The data collected when you use a contact form can be seen in the respective contact form. This data is stored and used exclusively for the purpose of answering your request or for establishing contact and the associated technical administration. The legal basis for processing this data is our legitimate interest in answering your request in accordance with Art. 6 (1) (f) GDPR. If your contact is aimed at concluding a contract, the additional legal basis for processing is Art. 6 (1) (b) GDPR. Your data will be deleted after your request has been finally processed. This is the case if the circumstances indicate that the matter in question has been conclusively clarified and provided that there are no statutory retention periods to the contrary.

4.2 WhatsApp Business
We offer visitors to our website the opportunity to contact us via the WhatsApp messaging service provided by WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. For this purpose, we use the so-called "Business Version" of WhatsApp.

If you contact us via WhatsApp regarding a specific transaction (for example, a placed order), we will store and use the mobile phone number you use for WhatsApp and – if provided – your first and last name in accordance with Art. 6 (1) (b) GDPR to process and respond to your request. Based on the same legal basis, we may ask you via WhatsApp to provide additional data (order number, customer number, address, or email address) so that we can assign your request to a specific process.

If you use our WhatsApp contact for general inquiries (e.g. about the range of services, availability or our website), we will save and use the mobile phone number you use on WhatsApp and - if provided - your first and last name in accordance with Art. 6 (1) (f) GDPR on the basis of our legitimate interest in the efficient and timely provision of the requested information.

Your data will only be used to respond to your request via WhatsApp. It will not be shared with third parties.

Please note that WhatsApp Business receives access to the address book of the mobile device we use for this purpose and automatically transfers telephone numbers stored in the address book to a server of the parent company Facebook Inc. in the USA. To operate our WhatsApp Business account, we use a mobile device whose address book only stores the WhatsApp contact data of users who have contacted us via WhatsApp.

This ensures that every person whose WhatsApp contact details are stored in our address book has consented to the transmission of their WhatsApp telephone number from the address books of their chat contacts in accordance with Art. 6 (1) (a) GDPR by accepting the WhatsApp Terms of Use upon first use of the app on their device. The transmission of data from users who do not use WhatsApp and/or have not contacted us via WhatsApp is therefore excluded.

For information on the purpose and scope of data collection and the further processing and use of data by WhatsApp, as well as your rights and setting options for protecting your privacy, please refer to WhatsApp's privacy policy: https://www.whatsapp.com/legal/?eea=1#privacy-policy

5) Data processing when opening a customer account and for contract processing

According to Art. 6 (1) (b) GDPR, personal data will continue to be collected and processed if you provide it to us to perform a contract or when opening a customer account. Which data is collected can be seen from the respective input forms. You can delete your customer account at any time and can do so by sending a message to the above-mentioned address of the person responsible. We store and use the data you provide to process the contract. After the contract has been fully processed or your customer account has been deleted, your data will be blocked with regard to retention periods under tax and commercial law and deleted after these periods have expired, unless you have expressly consented to further use of your data or we have reserved the right to further use of the data as permitted by law.

6) Use of your data in the newsletter

If you have subscribed to our newsletter, we reserve the right to store your first and last name, your postal address and - if we have received this additional information from you as part of the contractual relationship - your title, academic degree, year of birth and your professional, industry or business name in accordance with Art. 6 (1) (f) GDPR and to use it to send you interesting offers and information about our products by email.

You can object to the storage and use of your data for this purpose at any time by sending a corresponding message to the person responsible.

E-mail advertising with newsletter registration If you subscribe to our newsletter, we will use the data required for this purpose or separately provided by you to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6 (1) (a) GDPR.

You can unsubscribe from the newsletter at any time. You can do so either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your email address unless you have expressly consented to further use of your data or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this statement.

7) Data processing for order processing

7.1 To process your order, we work with the following service providers, who support us in whole or in part in the execution of concluded contracts. Certain personal data will be transmitted to these service providers in accordance with the following information.

The personal data we collect will be passed on to the transport company commissioned with the delivery as part of the contract processing, insofar as this is necessary for the delivery of the goods. We will pass on your payment details to the commissioned credit institution as part of the payment processing, insofar as this is necessary for the payment processing. If payment service providers are used, we will explicitly inform you of this below. The legal basis for the transfer of data is Art. 6 (1) (b) GDPR.

7.2 Use of special service providers for order processing and execution

Shopify

Order processing is carried out by the service provider "Shopify" (Shopify International Ltd., Attn: Data Protection Officer, c/o Intertrust Ireland, 2nd Floor 1-2 Victoria Buildings, Haddington Road, Dublin 4, D04 XN32, Ireland). Name, address, and any other personal data will be passed on to plentymarkets in accordance with Art. 6 (1) (b) GDPR solely for the purpose of processing the online order. Your data will only be passed on to the extent that this is actually necessary for processing the order. Details on data protection at Shopify and Shopify's privacy policy can be viewed at the following link: https://www.shopify.com/legal/privacy

Plentymarkets

Order processing is handled by the service provider "plentymarkets" (plentysystems AG, Bürgermeister-Brunner-Str. 15, 34117 Kassel). Your name, address, and any other personal data will be passed on to plentymarkets in accordance with Art. 6 (1) (b) GDPR solely for the purpose of processing your online order. Your data will only be passed on to the extent necessary to process your order. Details on plentymarkets' data protection policy and the privacy policy of plentymarkets GmbH can be found on the plentymarkets website at "plentymarkets.eu."

7.3 Transfer of personal data to shipping service providers

DHL

If the goods are delivered by the transport service provider DHL (DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn), we will pass on your email address to DHL in accordance with Art. 6 (1) (a) GDPR prior to delivery of the goods for the purpose of coordinating a delivery date or providing delivery notification, provided that you have given your express consent to this during the ordering process. Otherwise, we will only pass on the recipient's name and delivery address to DHL for the purpose of delivery in accordance with Art. 6 (1) (b) GDPR. This information will only be passed on to the extent necessary for the delivery of the goods. In this case, prior coordination of the delivery date with DHL or the delivery notification is not possible.

Consent can be revoked at any time with future effect by contacting the person responsible named above or the transport service provider DHL.

DPD

If the goods are delivered by the transport service provider DPD (DPD Deutschland GmbH, Wailandtstraße 1, 63741 Aschaffenburg), we will pass on your email address and telephone number to DPD prior to delivery of the goods in accordance with Art. 6 (1) (a) GDPR for the purpose of coordinating a delivery date or providing delivery notification, provided that you have given your express consent to this during the ordering process. Otherwise, we will only pass on the recipient's name and delivery address to DPD for the purpose of delivery in accordance with Art. 6 (1) (b) GDPR. This information will only be passed on to the extent necessary for the delivery of the goods. In this case, prior coordination of the delivery date with DPD or delivery notification is not possible.

Consent can be revoked at any time with future effect by contacting the person responsible named above or the transport service provider DPD.

GLS

If the goods are delivered by the transport service provider GLS (General Logistics Systems Germany GmbH & Co. OHG, GLS Germany-Straße 1 – 7, 36286 Neuenstein), we will pass on your email address to GLS in accordance with Art. 6 (1) (a) GDPR prior to delivery of the goods for the purpose of coordinating a delivery date or to provide delivery notification, provided that you have given your express consent to this during the ordering process. Otherwise, we will only pass on the recipient's name and delivery address to GLS for the purpose of delivery in accordance with Art. 6 (1) (b) GDPR. This information will only be passed on to the extent necessary for the delivery of the goods. In this case, prior coordination of the delivery date with GLS or the transmission of status information on the shipment delivery is not possible.

The consent can be revoked at any time with future effect to the person responsible named above or to the transport service provider GLS.

Hermes

If the goods are delivered by the transport service provider Hermes (Hermes Logistik Gruppe Deutschland GmbH, Essener Straße 89, 22419 Hamburg), we will pass on your email address to Hermes prior to delivery of the goods in accordance with Art. 6 (1) (a) GDPR for the purpose of coordinating a delivery date or to provide delivery notification, provided that you have given your express consent to this during the ordering process. Otherwise, for the purpose of delivery in accordance with Art. 6 (1) (b) GDPR, we will only pass on the recipient's name and delivery address to Hermes. This information will only be passed on to the extent necessary for the delivery of the goods. In this case, prior coordination of the delivery date with Hermes or the transmission of status information regarding the shipment delivery is not possible.

Consent can be revoked at any time with future effect by contacting the person responsible named above or the transport service provider Hermes.

Kuehne + Nagel

If the goods are delivered by the transport service provider Kühne + Nagel (Kühne + Nagel AG, Wilhelm-Kaisen-Brücke 1, 28195 Bremen), we will pass on your email address to Overnite in accordance with Art. 6 (1) (a) GDPR prior to delivery of the goods for the purpose of coordinating a delivery date or providing delivery notification, provided that you have given your express consent to this during the ordering process. Otherwise, we will only pass on the recipient's name and delivery address to Overnite for the purpose of delivery in accordance with Art. 6 (1) (b) GDPR. This information will only be passed on to the extent necessary for the delivery of the goods. In this case, prior coordination of the delivery date with Overnite or the delivery notification is not possible.

The consent can be revoked at any time with future effect to the person responsible named above or to the transport service provider Overnite.

UPS

If the goods are delivered by the transport service provider UPS (United Parcel Service Deutschland Inc. & Co. OHG, Görlitzer Straße 1, 41460 Neuss), we will pass on your email address to UPS prior to delivery of the goods in accordance with Art. 6 (1) (a) GDPR for the purpose of coordinating a delivery date or to provide delivery notification, provided that you have given your express consent to this during the ordering process. Otherwise, we will only pass on the name of the recipient and the delivery address to UPS for the purpose of delivery in accordance with Art. 6 (1) (b) GDPR. This information will only be passed on to the extent necessary for the delivery of the goods. In this case, prior coordination of the delivery date with UPS or the transmission of status information on the shipment delivery is not possible.

Consent can be revoked at any time with future effect by contacting the person responsible named above or the transport service provider UPS.

7.4 Use of payment service providers (payment services)

Shopify Payments

Your payments are processed through Shopify Payments.

Shopify International Limited 2nd Floor,
1-2 Victoria Buildings Haddington Road Dublin 4,
D04 XN32, Ireland

The transfer takes place in accordance with Art. 6 (1) (b) GDPR and only to the extent that this is necessary for payment processing.

Shopify Payments reserves the right to conduct a credit check for payment methods such as credit card via PayPal, direct debit via PayPal, or – if offered – "purchase on account" or "installment payment" via PayPal. For this purpose, your payment data may be passed on to credit agencies in accordance with Art. 6 (1) (f) GDPR based on PayPal's legitimate interest in determining your ability to pay. PayPal uses the result of the credit check regarding the statistical probability of default to decide whether to provide the respective payment method. The credit check may contain probability values (so-called score values).

To the extent that score values are included in the credit report, they are based on a scientifically recognized mathematical-statistical procedure. The calculation of the score values includes, but is not limited to, address data. Further data protection information, including information on the credit agencies used, can be found in PayPal's privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full

You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for contractual payment processing.

Klarna

To offer you Klarna's payment methods, we may transfer your personal data in the form of contact and order details to Klarna at checkout so that Klarna can assess your eligibility for their payment methods and customize those payment methods for you. Your submitted personal data will be processed in accordance with Klarna's privacy policy .

8) Contacting us to remind you of your review

Own review reminder (not sent via a customer review system) We use your email address to send you a one-time reminder to submit a review of your order for the review system we use, provided that you have given us your express consent to do so during or after your order in accordance with Art. 6 (1) (a) GDPR.

You can revoke your consent at any time by sending a message to the data controller.

Review reminder from Trusted Shops

If you have given us your express consent to do so during or after your order in accordance with Art. 6 (1) (a) GDPR, we will transmit your e-mail address to the rating platform Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne ( www.trustedshops.de ), so that they can send you a rating reminder by e-mail.

You can revoke your consent at any time by sending a message to the person responsible for data processing or to the rating platform.

9) Use of rating and seal of approval graphics

Trusted Shops Trustbadge

The Trusted Shops Trustbadge is integrated into this website to display our Trusted Shops seal of approval and to offer Trusted Shops membership to buyers after an order.

This serves to safeguard our legitimate interests in the optimal marketing of our offering, which prevail within the context of a balancing of interests, Art. 6 (1) (f) GDPR. The Trustbadge and the services advertised with it are offered by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne.

When you access the Trustbadge, the web server automatically saves a so-called server log file, which contains, for example, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), and documents the access. This access data is not evaluated and is automatically overwritten at the latest seven days after your visit to the site.

Further personal data will only be transferred to Trusted Shops if you decide to use Trusted Shops products after completing an order or if you have already registered for use. In this case, the contractual agreement between you and Trusted Shops applies.

10) Use of social media: videos

Use of YouTube videos

This website uses the YouTube embedding function to display and play videos from the provider “YouTube”, which belongs to Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”).

This uses the extended data protection mode, which, according to the provider, only saves user information when the video(s) is played. If the playback of embedded YouTube videos is started, the provider "YouTube" uses cookies to collect information about user behavior. According to information from "YouTube", these serve, among other things, to record video statistics, improve user-friendliness and prevent abusive behavior. If you are logged in to Google, your data will be assigned directly to your account when you click on a video. If you do not wish to be assigned to your YouTube profile, you must log out before activating the button. Google stores your data (even for users who are not logged in) as usage profiles and evaluates them. Such an evaluation is carried out in particular in accordance with Art. 6 (1) (f) GDPR on the basis of Google's legitimate interests in displaying personalized advertising, market research and/or tailoring its website to meet your needs. You have the right to object to the creation of these user profiles; to exercise this right you must contact YouTube. When using YouTube, personal data may also be transferred to Google LLC's servers in the USA. Regardless of whether the embedded videos are played, a connection to the Google network is established each time this website is accessed, which may trigger further data processing operations beyond our control.

Further information on data protection at “YouTube” can be found in the provider’s privacy policy at: https://www.google.de/intl/de/policies/privacy

To the extent legally required, we have obtained your consent to the processing of your data as described above in accordance with Art. 6 (1) (a) GDPR. You can revoke your consent at any time with future effect. To exercise your revocation, deactivate this service using the "Cookie Consent Tool" provided on the website.

11) Online Marketing

11.1 This website uses Google AdSense, a web advertising service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). Google AdSense uses cookies, which are text files placed on your computer, to help the website analyze how users use the site. Google AdSense also uses web beacons (small, invisible graphics) to collect information. These web beacons enable simple actions such as website traffic to be recorded, collected, and analyzed. The information generated by the cookie and/or web beacon (including your IP address) about your use of the website is typically transferred to a Google server and stored there. This information may also be transferred to Google LLC servers in the USA.

Google uses the information obtained in this way to evaluate your usage behavior with regard to AdSense ads. The IP address transmitted by your browser as part of Google AdSense will not be merged with other Google data. The information collected by Google may be transferred to third parties if required by law and/or if third parties process this data on Google's behalf.

The described data processing is carried out in accordance with Art. 6 (1) (f) GDPR for the purpose of targeted advertising to users by third-party advertisers, whose ads are displayed on this website based on analyzed user behavior. This processing also serves our financial interest in exploiting the economic potential of our website through the paid display of personalized third-party advertising content.

You can find further information about Google’s privacy policy at the following internet address: https://www.google.de/policies/privacy/

You can permanently deactivate cookies for ad preferences by preventing them through the appropriate settings in your browser software or you can download and install the browser plug-in available under the following link: https://www.google.com/settings/ads/plugin?hl=de

Please note that certain functions of this website may not be available or may only be available to a limited extent if you have deactivated the use of cookies.

To the extent legally required, we have obtained your consent to the processing of your data as described above in accordance with Art. 6 (1) (a) GDPR. You can revoke your consent at any time with future effect. To exercise your consent, please follow the objection option described above.

11.2 Use of Google Ads Conversion Tracking
This website uses the online advertising program "Google Ads" and, as part of Google Ads, conversion tracking provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). We use Google Ads to draw attention to our attractive offers on external websites with the help of advertising materials (so-called Google Adwords). Based on the data from the advertising campaigns, we can determine the success of individual advertising measures. Our goal is to show you advertising that is of interest to you, to make our website more interesting for you, and to achieve a fair calculation of the advertising costs incurred.

The cookie for conversion tracking is set when a user clicks on an ad placed by Google Ads. Cookies are small text files that are stored on your device. These cookies usually expire after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. Cookies cannot therefore be tracked across the websites of Google Ads customers. The information collected using the conversion cookie is used to compile conversion statistics for Google Ads customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users. If you do not wish to participate in tracking, you can block this use by deactivating the Google Conversion Tracking cookie in your internet browser under the keyword "User Settings." You will then not be included in the conversion tracking statistics. We use Google Ads based on our legitimate interest in targeted advertising in accordance with Art. 6 (1) (f) GDPR. Using Google Ads may also result in the transmission of personal data to Google LLC's servers in the USA.

You can find further information about Google’s privacy policy at the following internet address: https://www.google.de/policies/privacy/

You can permanently object to the setting of cookies by Google Ads Conversion Tracking by downloading and installing the browser plug-in from Google available at the following link: https://www.google.com/settings/ads/plugin?hl=de

Please note that certain functions of this website may not be available or may only be available to a limited extent if you have deactivated the use of cookies.

11.3 Use of affiliate programs

Amazon Affiliate Program (AmazonPartnerNet)

We participate in the "AmazonPartnerNet" partner program of Amazon EU Sarl, 38 avenue John F. Kennedy, L-1855 Luxembourg (hereinafter "Amazon"). In this context, we have placed advertisements on our website as links that lead to offers on various Amazon websites. Amazon uses cookies. These are small text files that are stored on your device in order to trace the origin of orders generated via such links. This allows Amazon to recognize, among other things, that you have clicked on the partner link on our website. This information is required for payment processing between us and Amazon. If the information also contains personal data, the processing described is based on our legitimate financial interest in processing commission payments with Amazon in accordance with Art. 6 (1) (f) GDPR.

For more information about Amazon's data usage, please see the Amazon.de privacy policy at https://www.amazon.de/gp/help/customer/display.html/ref=footer_privacy?ie=UTF8&nod eId=3312401

If you wish to block the analysis of user behavior via cookies, you can set your browser to inform you about the setting of cookies and decide individually whether to accept them or to exclude cookies for specific cases or in general. You can also deactivate interest-based ads on Amazon via the link https://www.amazon.de/gp/dra/info .

To the extent legally required, we have obtained your consent to the processing of your data as described above in accordance with Art. 6 (1) (a) GDPR. You can revoke your consent at any time with future effect. To exercise your consent, please follow the objection option described above.

belboon partner program (belboon GmbH)

We participate in the "belboon" partner program of belboon GmbH, Weinmeisterstr. 12-14, 10178 Berlin (hereinafter "belboon"). As part of its services, belboon stores cookies on users' devices to document transactions (e.g., "sales leads") when a visitor clicks on an advertisement with the partner link. These cookies serve the sole purpose of correctly allocating the success of an advertising medium and the corresponding billing within the network. In addition, belboon uses so-called tracking pixels. These allow information such as visitor traffic on the website to be evaluated.

The information generated by cookies and tracking pixels regarding the use of this website (including the IP address) and the delivery of advertising formats is transmitted to a belboon server and stored there. Among other things, belboon can recognize that the partner link on this website has been clicked. Under certain circumstances, belboon may share this (anonymized) information with contractual partners; however, data such as the IP address is not merged with other stored data.

If the information also contains personal data, the processing described is based on our legitimate financial interest in processing commission payments with belboon in accordance with Art. 6 (1) (f) GDPR.

Further information on data usage by belboon can be found in the belboon privacy policy at https://www.belboon.com/de/ueber-uns/datenschutz/ If you want to block the analysis of user behavior via cookies, you can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or exclude the acceptance of cookies for certain cases or in general.

To the extent legally required, we have obtained your consent to the processing of your data as described above in accordance with Art. 6 (1) (a) GDPR. You can revoke your consent at any time with future effect. To exercise your consent, please follow the objection option described above.

eBay Partner Program (eBay Partner Network)

We participate in the affiliate program of eBay Partner Network, Inc., 2145 Hamilton Ave., San Jose, CA 95125, USA (hereinafter "EPN"). In this context, we have placed advertisements on our website as links that lead to offers on various eBay websites. EPN uses cookies. These are small text files that are stored on your device in order to trace the origin of clicks, orders, etc. that were generated via such links. Among other things, EPN can recognize that you have clicked the affiliate link on this website. This information is required for payment processing between us and eBay. If the information also contains personal data, the processing described is based on our legitimate financial interest in processing commission payments with eBay in accordance with Art. 6 (1) (f) GDPR. Further information on EPN's data usage can be found in the company's privacy policy: https://partnernetwork.ebay.com/page/network-agreement#privacy-notice

If you want to block the analysis of user behavior via cookies, you can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or to exclude the acceptance of cookies in certain cases or in general.

To the extent legally required, we have obtained your consent to the processing of your data as described above in accordance with Art. 6 (1) (a) GDPR. You can revoke your consent at any time with future effect. To exercise your consent, please follow the objection option described above.

12) Web analysis services

Google (Universal) Analytics

This website uses Google (Universal) Analytics, a web analysis service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). Google (Universal) Analytics uses "cookies," which are text files placed on your device, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your shortened IP address) is typically transferred to a Google server and stored there. This may also include transmission to Google LLC servers in the USA.

This website uses Google (Universal) Analytics exclusively with the extension "_anonymizeIp()", which ensures that the IP address is anonymized by shortening it and prevents it from being directly linked to a person. This extension will shorten your IP address beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google LLC server in the USA and shortened there. On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide us with other services related to website activity and internet usage. The IP address transmitted by your browser as part of Google (Universal) Analytics will not be merged with other Google data. Google Analytics also uses a special function called "demographic features" to compile statistics with statements about the age, gender and interests of site visitors based on an evaluation of interest-based advertising and with the aid of third-party information. This allows the definition and differentiation of website user groups for the purpose of targeting marketing measures to specific groups. However, data collected via "demographic characteristics" cannot be assigned to a specific person.

All processing described above, in particular the setting of Google Analytics cookies for reading information on the device used, will only be carried out if you have given us your express consent in accordance with Art. 6 (1) (a) GDPR. Without this consent, Google Analytics will not be used during your visit to the site.

You can revoke your consent at any time with future effect. To exercise your right of revocation, please deactivate this service using the "Cookie Consent Tool" provided on the website. We have concluded a data processing agreement with Google for the use of Google Analytics, which obligates Google to protect the data of our website visitors and not to share it with third parties.

For the transfer of data from the EU to the USA, Google relies on the European Commission's standard data protection clauses, which are intended to ensure compliance with European data protection standards in the USA. Further information on Google (Universal) Analytics can be found here: https://policies.google.com/privacy?hl=de&gl=d

13) Retargeting/ Remarketing/ Recommendation Advertising

Bing Ads (Microsoft Corporation)

This website uses the conversion tracking technology “Bing Ads” from Microsoft (Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA). Microsoft Bing Ads will place a cookie on your computer if you have accessed our website via a Microsoft Bing ad. Cookies are small text files that are stored on your device. These cookies expire after 180 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Microsoft and we can recognize that the user clicked on the ad and was redirected to this page (conversion page). If personal data is processed in the process, this is done in accordance with Art. 6 (1) (f) GDPR due to our legitimate interest in effective marketing.

The information collected using the conversion cookie is used to compile conversion statistics, i.e., to record how many users reach a conversion page after clicking on an ad. This tells us the total number of users who clicked on our ad and were redirected to a page with a conversion tracking tag. However, we do not receive any information that can be used to personally identify users.

If you do not wish to participate in tracking, you can opt out by deactivating the Bing Ads conversion tracking cookie in your internet browser's user settings. You will then not be included in the conversion tracking statistics. Alternatively, you can use the opt-out page for EU consumers at http://www.youronlinechoices.com/de/praferenzmanagement/ to check whether Microsoft advertising cookies are being set in your browser and deactivate them.

You can find further information about Microsoft Bing Ads' privacy policy at the following internet address: https://privacy.microsoft.com/de-de/privacystatement

To the extent legally required, we have obtained your consent to the processing of your data as described above in accordance with Art. 6 (1) (a) GDPR. You can revoke your consent at any time with future effect. To exercise your consent, please follow the objection option described above.

Bing Ads (Microsoft Corporation) Universal Event Tracking

This website uses Universal Event Tracking of the conversion tracking technology “Bing Ads” from Microsoft (Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA).

To use Universal Event Tracking, a tag is stored on every page of our website that interacts with the conversion cookie set by Microsoft Bing Ads. This interaction makes user behavior on our website trackable and sends the collected information to Microsoft Bing Ads. This allows certain predefined goals, such as purchases or leads, to be statistically recorded and evaluated in order to tailor the targeting and content of our offerings to suit users' interests. The tags are never used to personally identify users.

If the transmission of information about user behavior to Microsoft Bing Ads includes personal user data, this is done in accordance with Art. 6 (1) (f) GDPR on the basis of our legitimate interest in the statistical evaluation of the success of product ads in Microsoft Bing Ads and the purchasing behavior of users and thus serves to optimize our online offering.

You can find further information about Microsoft Bing Ads' privacy policy at the following internet address: https://privacy.microsoft.com/de-de/privacystatement

To the extent legally required, we have obtained your consent to the processing of your data as described above in accordance with Art. 6 (1) (a) GDPR. You can revoke your consent at any time with future effect. To exercise your consent, please follow the objection option described above.

Google Ads Remarketing

Our website uses Google Ads Remarketing, which we use to advertise this website in Google search results and on third-party websites. The provider is Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). For this purpose, Google places a cookie in the browser of your device, which automatically enables interest-based advertising using a pseudonymous cookie ID and based on the pages you visit. This processing is based on our legitimate interest in the optimal marketing of our website in accordance with Art. 6 (1) (f) GDPR.

Further data processing only takes place if you have given Google your consent to linking your internet and app browsing history to your Google Account and using information from your Google Account to personalize ads you view on the web. In this case, if you are logged in to Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing. For this purpose, Google will temporarily link your personal data with Google Analytics data to create target groups. When using Google Ads Remarketing, personal data may also be transferred to the servers of Google LLC in the USA.

You can permanently object to the setting of cookies by Google Ads Remarketing by downloading and installing the browser plug-in from Google available at the following link: https://www.google.com/settings/ads/onweb/

Further information and the privacy policy regarding advertising and Google can be found here: https://www.google.com/policies/technologies/ads/

14) Use of a live chat system

Live chat system

On this website, for the purpose of operating a live chat system that is used to answer live inquiries, your provided chat name and the chat content you provide are collected as data and saved for the chat history. The chat and your specified chat name are saved exclusively in so-called RAM (random access memory) and deleted immediately as soon as we or you have ended the chat conversation, but no later than two hours after the last message in the chat history. Cookies are used to operate the chat function. Cookies are small text files that are stored locally in the cache of the website visitor's internet browser. The cookies enable the website visitor's internet browser to be recognized in order to differentiate between individual users of the chat function on our website.

If the information collected in this way is personal, the processing is carried out in accordance with Art. 6 (1) (f) GDPR on the basis of our legitimate interest in effective customer service and the statistical analysis of user behavior for optimization purposes.

To prevent cookies from being stored, you can configure your Internet browser to prevent cookies from being stored on your computer in the future or to delete cookies that have already been stored. However, disabling all cookies may result in the chat function on our website no longer being able to function.

15) Tools and Other

15.1 - Google Web Fonts

This website uses so-called web fonts provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”) for the uniform display of fonts. When you visit a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly. For this purpose, the browser you use must establish a connection to Google’s servers. This may also result in the transmission of personal data to the servers of Google LLC in the USA. In this way, Google becomes aware that our website was accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online offerings. This represents a legitimate interest within the meaning of Art. 6 (1) (f) GDPR. If your browser does not support web fonts, a standard font from your computer will be used. Further information about Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://www.google.com/policies/privacy/

15.2 Google Customer Reviews (formerly Google Certified Retailer Program)

We work with Google as part of the “Google Customer Reviews” program. The provider is Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). This program gives us the opportunity to collect customer reviews from users of our website. After making a purchase on our website, you will be asked whether you would like to participate in an email survey from Google. If you give your consent in accordance with Art. 6 (1) (a) GDPR, we will transmit your email address to Google. You will receive an email from Google Customer Reviews asking you to rate your shopping experience on our website. The rating you submit will then be summarized with our other reviews and displayed in our Google Customer Reviews logo and in our Merchant Center dashboard. Your rating will also be used for Google Seller Ratings. Using Google Customer Reviews may also result in personal data being transferred to Google LLC servers in the USA.

You can revoke your consent at any time by sending a message to the data controller or to Google.

Further information on Google's data protection in connection with the Google Customer Reviews program can be found at the following link: https://support.google.com/merchants/answer/7188525?hl=de

For more information about Google Seller Ratings privacy, please visit this link: https://support.google.com/google-ads/answer/2375474

15.3 Google Maps

Our website uses Google Maps (API) provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). Google Maps is a web service for displaying interactive maps to visually present geographical information. Using this service will show you our location and make it easier to find us.

As soon as you access the subpages in which the Google Maps map is integrated, information about your use of our website (such as your IP address) is transmitted to Google servers and stored there. This may also involve transmission to the servers of Google LLC in the USA. This occurs regardless of whether Google provides a user account through which you are logged in or whether a user account already exists. If you are logged in to Google, your data is assigned directly to your account. If you do not wish to be assigned to your Google profile, you must log out before activating the button. Google saves your data (even for users who are not logged in) as usage profiles and evaluates them. The collection, storage and evaluation are carried out in accordance with Art. 6 (1) (f) GDPR on the basis of Google's legitimate interest in displaying personalized advertising, market research and/or the needs-based design of Google websites. You have the right to object to the creation of these user profiles; to exercise this right you must contact Google. If you do not agree to the future transmission of your data to Google when using Google Maps, you can also completely deactivate the Google Maps web service by disabling JavaScript in your browser. Google Maps, and thus the map display on this website, will then not be available.

You can view Google's terms of use at https://www.google.de/intl/de/policies/terms/regional.html , and the additional terms of use for Google Maps can be found at https://www.google.com/intl/de_US/help/terms_maps.html

Detailed information on data protection in connection with the use of Google Maps can be found on the Google website (“Google Privacy Policy”): https://www.google.de/intl/de/policies/privacy/

To the extent legally required, we have obtained your consent to the processing of your data as described above in accordance with Art. 6 (1) (a) GDPR. You can revoke your consent at any time with future effect. To exercise your consent, please follow the objection option described above.

16) Rights of the data subject

16.1 The applicable data protection law grants you comprehensive data subject rights (rights of information and intervention) vis-à-vis the controller with regard to the processing of your personal data, about which we will inform you below:

Right to information in accordance with Art. 15 GDPR: In particular, you have the right to information about your personal data processed by us, the purposes of the processing, the categories of personal data processed, the recipients or categories of recipients to whom your data have been or will be disclosed, the planned storage period or the criteria for determining the storage period, the existence of a right to rectification, erasure, restriction of processing, objection to processing, complaint to a supervisory authority, the origin of your data if it was not collected from you by us, the existence of automated decision-making including profiling and, if applicable, meaningful information about the logic involved and the scope and intended effects of such processing concerning you, as well as your right to information about the guarantees in accordance with Art. 46 GDPR when your data is transferred to third countries;

Right to rectification in accordance with Art. 16 GDPR: You have the right to have any incorrect data concerning you rectified without delay and/or to have any incomplete data stored by us completed;

Right to erasure pursuant to Art. 17 GDPR: You have the right to request the erasure of your personal data if the requirements of Art. 17 (1) GDPR are met. However, this right does not apply if processing is necessary to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest, or to assert, exercise, or defend legal claims.

Right to restriction of processing in accordance with Art. 18 GDPR: You have the right to request the restriction of the processing of your personal data as long as the accuracy of your data, which you contest, is being verified, if you refuse to delete your data due to inadmissible data processing and instead request the restriction of the processing of your data, if you need your data to assert, exercise or defend legal claims after we no longer need this data after the purpose has been achieved or if you have lodged an objection for reasons related to your particular situation, as long as it has not yet been determined whether our legitimate reasons outweigh yours;

Right to information pursuant to Art. 19 GDPR: If you have asserted your right to rectification, erasure, or restriction of processing vis-à-vis the controller, the controller is obligated to inform all recipients to whom the personal data concerning you was disclosed of this rectification, erasure, or restriction of processing, unless doing so proves impossible or involves disproportionate effort. You have the right to be informed about these recipients.

Right to data portability pursuant to Art. 20 GDPR: You have the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transmitted to another controller, where technically feasible;

Right to revoke consent granted in accordance with Art. 7 (3) GDPR: You have the right to revoke your consent to the processing of data at any time with future effect. In the event of revocation, we will delete the data in question immediately, unless further processing can be based on a legal basis for processing without consent. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent up to the time of revocation;

Right to lodge a complaint pursuant to Art. 77 GDPR: If you believe that the processing of personal data concerning you violates the GDPR, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work or place of the alleged infringement, without prejudice to any other administrative or judicial remedy.

16.2 RIGHT OF OBJECTION

IF WE PROCESS YOUR PERSONAL DATA BASED ON OUR OVERRIDING LEGITIMATE INTEREST AS PART OF A BALANCE OF INTERESTS, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING AT ANY TIME WITH FUTURE EFFECT FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION.

If you exercise your right to object, we will stop processing the data in question. However, we reserve the right to continue processing if we can demonstrate compelling legitimate grounds for the processing that override your interests, fundamental rights, and freedoms, or if the processing serves to assert, exercise, or defend legal claims.

If we process your personal data for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing purposes. You can exercise your right of objection as described above.

IF YOU EXERCISE YOUR RIGHT OF OBJECTION, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.

17) Duration of storage of personal data

The duration of storage of personal data is determined by the respective legal basis, the purpose of the processing and – where applicable – also by the respective statutory retention period (e.g. retention periods under commercial and tax law).

When personal data is processed on the basis of an express consent in accordance with Art. 6 (1) (a) GDPR, this data will be stored until the data subject revokes his or her consent.

If there are statutory retention periods for data that are processed within the framework of legal transactions or obligations similar to legal transactions on the basis of Art. 6 (1) (b) GDPR, these data will be routinely deleted after the retention periods have expired, provided that they are no longer required to fulfil or initiate a contract and/or we no longer have a legitimate interest in continuing to store them.

When processing personal data on the basis of Art. 6 (1) (f) GDPR, these data will be stored until the data subject exercises his or her right of objection in accordance with Art. 21 (1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing which outweigh the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend legal claims.

When processing personal data for the purpose of direct marketing on the basis of Art. 6 (1) (f) GDPR, these data will be stored until the data subject exercises his or her right of objection in accordance with Art. 21 (2) GDPR.

Unless otherwise stated in the other information in this statement on specific processing situations, stored personal data will be deleted when they are no longer necessary for the purposes for which they were collected or otherwise processed.

As of: October 19, 2021

Company headquarters

ATLETICA Germany GmbH
Lange Ruthe 14, 55294 Bodenheim
+49 6131 4932391
service@atletica.de

Brand store Mainz
Grosse Langgasse 2, 55116 Mainz
Parking: Karstadt parking garage, Mainz Cathedral
+49 6131 4932160
Try out products or pick them up locally

Shipping warehouse and warehouse pickups
ATLETICA Germany GmbH
Lange Ruthe 14
Hall 3, 55294 Bodenheim

Bank details
Sparkasse Rhein-Nahe
DE23 5605 0180 0017 1590 05
MALADE51KRE
Every customer payment and order is insured through Trusted Shops up to a goods value of EUR 30,000. Further details.

Tax and registration numbers

Registered office: Goresstr. 5 | 55131 Mainz
Commercial Register: HRB 50320
Managing Director: Ivan Lukanov
WEEE registration: DE 94377562
VAT identification number: DE341910327

Netherlands
Vijzelstraat 68 - 78
1017 HL Amsterdam

Belgium
Rue Adolphe Lavallée 39
1080 Brussels

Denmark
Fruebjergvej 3
2100 Copenhagen ∅

Sweden
Medborgarplatsen 25
118 72 Stockholm

France
6 Volumes Michael Faraday
77700 Serris, France

Rest of Europe
Görresstrasse 5
55131 Mainz, Germany
Website Chat

USA
1401 21st Street Sacramento,
California 95811
Mon - Fri: 8 am - 7 pm (CET)

Legal

Management and responsible ISD § 55 para. 2 RSTV
Ivan Lukanov
Görresstraße 5, 55131 Mainz

Do you still need help?

Make a free appointment for a personal expert consultation.

Our customer service is available Monday to Friday, from 8:00 AM to 4:00 PM, to assist you.

Is my payment information secure?

Yes, your payment information is completely secure. We use SSL encryption to protect every visit and transaction on our website, so your address and payment details are encrypted according to banking standards. For additional security, we also use 3D Secure for credit card payments, which includes SMS verification.

How does buyer protection work?

Our Buyer Protection, provided by Trusted Shops, guarantees that your payment is protected in various situations, such as if your order doesn't arrive, the package is lost during shipping, or you don't receive a refund after a return. It also covers cases such as the insolvency of the online store or issues with digital content and services. Your payment is always protected, regardless of the payment method or amount.

Do you store my personal or payment information?

We do not store any payment information. All payment details are processed securely through encrypted systems and are not stored on our servers. Your personal information will be treated with the utmost care and in accordance with our privacy policy.

How can I update or delete my account information?

You can update or delete your account information directly through your account on our website. If you need further assistance, please contact our customer service team.

Company headquarters

Tax and registration numbers

Legal

The #1 rule at ATLETICA is:

The #2 rule is:

General terms and conditions with customer information

1) Scope

2) Conclusion of contract

3) Right of withdrawal

4) Prices and payment terms

5) Delivery and shipping conditions

7) Liability for defects (warranty)

8) Liability

9) Applicable law

10) Place of jurisdiction

11) Alternative dispute resolution

Skip the small print.That's all you need to know about revocation.

Right of withdrawal

Consequences of revocation

Sample cancellation form

Refund

Skip the small print.

That's all you need to know about data protection.

Privacy Policy

1) Information about the collection of personal data and contact details of the controller

2) Data collection when visiting our website

3) Cookies

4) Contact

5) Data processing when opening a customer account and for contract processing

6) Use of your data in the newsletter

7) Data processing for order processing

8) Contacting us to remind you of your review

9) Use of rating and seal of approval graphics

10) Use of social media: videos

11) Online Marketing

12) Web analysis services

13) Retargeting/ Remarketing/ Recommendation Advertising

14) Use of a live chat system

15) Tools and Other

16) Rights of the data subject

17) Duration of storage of personal data

Company headquarters

Tax and registration numbers

Legal

The #1 rule at ATLETICA is:

The #2 rule is:

General terms and conditions with customer information

1) Scope

2) Conclusion of contract

3) Right of withdrawal

4) Prices and payment terms

5) Delivery and shipping conditions

7) Liability for defects (warranty)

8) Liability

9) Applicable law

10) Place of jurisdiction

11) Alternative dispute resolution

Skip the small print.That's all you need to know about revocation.

Right of withdrawal

Consequences of revocation

Sample cancellation form

Refund

Skip the small print.

That's all you need to know about data protection.

Privacy Policy

1) Information about the collection of personal data and contact details of the controller

2) Data collection when visiting our website

3) Cookies

4) Contact

5) Data processing when opening a customer account and for contract processing

6) Use of your data in the newsletter

7) Data processing for order processing

8) Contacting us to remind you of your review

9) Use of rating and seal of approval graphics

10) Use of social media: videos

11) Online Marketing

12) Web analysis services

13) Retargeting/ Remarketing/ Recommendation Advertising

14) Use of a live chat system

15) Tools and Other

Skip the small print.
That's all you need to know about revocation.

Skip the small print.
That's all you need to know about revocation.