Order Process, Payment & Shipping

Shipping & Delivery

At ATLETICA, our goal is to make sure your order arrives smoothly, securely, and on time. Here’s everything you need to know about shipping:

Order & Shipping Confirmation
After placing your order, you’ll immediately receive an order confirmation by email. As soon as your items ship, you’ll get a shipping confirmation with a tracking link.

Fast Delivery
Delivery times may vary depending on the product—you’ll always find the exact delivery estimate on the respective product page. In general, deliveries within Germany take 7–10 business days.

Shipping Methods

  1. Parcel Shipping (up to 40 kg): Smaller items are shipped via DHL or UPS.
  2. Freight Shipping (from 40 kg): Larger items are delivered on a pallet via our trusted logistics partner Kühne & Nagel, with curbside delivery only.

Important Information for Freight Deliveries (from 40 kg)

1. Scheduling the Delivery

The freight carrier Kühne & Nagel will contact you in advance by email to schedule a specific delivery date. If the proposed date doesn’t work for you, it can easily be rescheduled.

2. Communication with the Carrier

You will receive an email notification with a proposed delivery window. Please note this is for informational purposes only and does not guarantee a fixed delivery time. If there are changes, you’ll automatically receive an updated delivery notification by email.

3. Delivery Instructions

Delivery is curbside only meaning to the nearest accessible point at your address. Please ensure someone is on-site during the scheduled delivery window. We recommend having two people available to receive the delivery.

4. Pallet Handling

The goods will be delivered on a pallet. Please do not dispose of the pallet, as it is required for return pickup if needed. If the original pallet is no longer available, you must provide a suitable replacement.

5. Drop-Off Permission & Weekend Delivery

You may authorize drop-off or delivery to a neighbor in advance. Please note that weekend deliveries are not possible with our logistic partners.

International Shipping with ATLETICA

We ship across the EU (mainland territories only, excluding islands). For specific international destinations not listed in our table below, or if you're outside the EU, please contact us for a custom shipping quote.

Our Partners: We select the best carrier (DHL, Kühne & Nagel) based on your order and destination.

You'll find detailed shipping costs for many countries in the table below.

WESTERN EUROPE
Up to 2kg
3kg to 39kg
40kg and more
Germany

Free shipping for orders €200+. Under €200: €4.99.

Free shipping for orders €200+. Under €200: €4.99.

Free shipping for orders €200+. Under €200: €4.99.

Netherlands

Free shipping for orders €200+. Under €200: €9.99.

Free shipping for orders €200+. Under €200: €9.99.

Free shipping for orders €200+. Under €200: €9.99.

Belgium

Free shipping for orders €200+. Under €200: €9.99.

Free shipping for orders €200+. Under €200: €9.99.

Free shipping for orders €200+. Under €200: €9.99.

Austria

9.90 €

9.90 €

49.90 €

Luxembourg

9.90 €

9.90 €

49.90 €

Switzerland

9.90 €

19.90 €

59.00 €

France

9.90 €

19.90 €

59.00 €

Liechtenstein

19.90 €

29.90 €

99.00 €

NORTHERN EUROPE
Up to 2kg
3kg to 39kg
40kg and more
Denmark

Free shipping for orders €200+. Under €200: €9.99.

Free shipping for orders €200+. Under €200: €9.99.

Free shipping for orders €200+. Under €200: €9.99.

Sweden

9,90 €

19,90 €

59,00 €

Norway

99,00 €

99,00 €

199,00 €

Finland

99,00 €

99,00 €

199,00 €

Estonia

99,00 €

99,00 €

199,00 €

Lithuania

99,00 €

99,00 €

199,00 €

Latvia

99,00 €

99,00 €

199,00 €

SOUTHERN EUROPE
Up to 2kg
3kg to 39kg
40kg and more
Monacco

9,90 €

19,90 €

59,00 €

Spain

9,90 €

19,90 €

59,00 €

Italy

9,90 €

19,90 €

59,00 €

Croatia

9,90 €

19,90 €

59,00 €

Slovenia

9,90 €

19,90 €

59,00 €

EASTERN EUROPE
Up to 2kg
3kg to 39kg
40kg and more
Czech Republic

Free shipping for orders €200+. Under €200: €9.99.

Free shipping for orders €200+. Under €200: €9.99.

Free shipping for orders €200+. Under €200: €9.99.

Hungary

9,90 €

19,00 €

59,00 €

Poland

9,90 €

19,00 €

59,00 €

Slovakia

9,90 €

19,00 €

59,00 €

Greece

Not Available

not available

299,00 €

Shipping to Switzerland

We love Switzerland – and we want your shopping experience with ATLETICA to be completely hassle-free. Here’s what you need to know at a glance:

Ultra-Fast Delivery: Your order ships quickly and reliably from our German warehouse.

Pay German Net Prices: As a Swiss customer, you benefit from prices without German VAT (19%).

Convenient Payment in CHF: Pay securely and easily in Swiss francs – no conversion needed.

Import Costs Covered by You: Swiss VAT (currently 8.1%) applies upon import.
In addition, the freight carrier charges a flat fee of CHF 80 for customs clearance and delivery notification.

Swiss German Customer Service: Our team is happy to assist you in Swiss German.

Secure & Flexible Payment Options

Choose the payment method that works best for you. We prioritize your security and convenience every step of the way.

Credit Cards

We accept all major credit cards (e.g., Visa, Mastercard, American Express).

Enhanced Security: Transactions are protected by 3D Secure (e.g., Verified by Visa, Mastercard SecureCode).

Bank Transfer

Traditional and secure - Ideal if you prefer not to use PayPal or credit cards.

Process: You'll receive our bank details to make the payment in advance. Your order will be processed upon receipt of payment.

PayPal

Fast and secure online payments— Use your PayPal balance, bank account, or linked cards.

Benefit: Enjoy PayPal's buyer protection.

Purchase on Klarna

Shop now, pay later— you'll have 30 days from the shipping date.

Benefit: Don't pay until you're sure it's right for you.
Note: This service is offered through our partner Klarna.

Installment Payments

We partner with Klarna and Zinia to offer flexible payment plans within Germany.

The exact terms, including interest rates (typically between 1% and 4% p.a.), are determined directly by Klarna or Zinia during the application process.

Your Security is Our Priority

We take extensive measures to ensure your payment information and online shopping experience are safe.

Guaranteed Buyer Protection

Every transaction is covered. Your payment to ATLETICA is insured, giving you peace of mind. We partner with Trusted Shops to help secure your payment.

SSL Encryption

Your entire visit to our website, including Browse and checkout, is secured with an SSL certificate. Your personal address and payment details are encrypted to bank-grade security standards.

3D Secure for Credit Cards

As mentioned above, credit card orders are further secured by an additional verification step with your card provider.

No Storage of Full Payment Data

For your security, ATLETICA does not store your full sensitive payment data like complete credit card numbers on our servers.

ATLETICA Garantie

ATLETICA Warranty: Built to Last, Covered for Your Peace of Mind

At ATLETICA, we focus on developing high-quality, long-lasting fitness equipment built to perform through years of intense training. Our comprehensive warranty reflects the confidence we have in our products and our commitment to your long-term satisfaction.

5 Jahre Garantie

5 Year Warranty

We offer a 5-year warranty on all ATLETICA products with no exceptions. This warranty covers material and manufacturing defects and ensures your equipment meets our highest quality standards.

lebenslange Rahmensgarantie

Lifetime Frame Warranty

Engineered to be the backbone of your training for life, our Power Racks and Power Stations come with a Lifetime Warranty on their structural frame.

lebenslange Rahmensgarantie

Lifetime Guarantee for Barbells

Our barbells are built for performance and durability, backed by a Lifetime Guarantee against bending or deformation when used as intended.

5 Jahre Garantie

Valid Worldwide

Train with confidence no matter where you are. The ATLETICA product warranty is valid worldwide, offering you support and service across the globe.

Shipping & Delivery

At ATLETICA, our goal is to make sure your order arrives smoothly, securely, and on time. Here’s everything you need to know about shipping:

Order & Shipping Confirmation
After placing your order, you’ll immediately receive an order confirmation by email. As soon as your items ship, you’ll get a shipping confirmation with a tracking link.

Fast Delivery
Delivery times may vary depending on the product—you’ll always find the exact delivery estimate on the respective product page. In general, deliveries within Germany take 7–10 business days.

Shipping Methods

  1. Parcel Shipping (up to 40 kg): Smaller items are shipped via DHL or UPS.
  2. Freight Shipping (from 40 kg): Larger items are delivered on a pallet via our trusted logistics partner Kühne & Nagel, with curbside delivery only.

Important Information for Freight Deliveries (from 40 kg)

1. Scheduling the Delivery

The freight carrier Kühne & Nagel will contact you in advance by email to schedule a specific delivery date. If the proposed date doesn’t work for you, it can easily be rescheduled.

2. Communication with the Carrier

You will receive an email notification with a proposed delivery window. Please note this is for informational purposes only and does not guarantee a fixed delivery time. If there are changes, you’ll automatically receive an updated delivery notification by email.

3. Delivery Instructions

Delivery is curbside only meaning to the nearest accessible point at your address. Please ensure someone is on-site during the scheduled delivery window. We recommend having two people available to receive the delivery.

4. Pallet Handling

The goods will be delivered on a pallet. Please do not dispose of the pallet, as it is required for return pickup if needed. If the original pallet is no longer available, you must provide a suitable replacement.

5. Drop-Off Permission & Weekend Delivery

You may authorize drop-off or delivery to a neighbor in advance. Please note that weekend deliveries are not possible with our logistic partners.

International Shipping with ATLETICA

We ship across the EU (mainland territories only, excluding islands). For specific international destinations not listed in our table below, or if you're outside the EU, please contact us for a custom shipping quote.

Our Partners: We select the best carrier (DHL, Kühne & Nagel) based on your order and destination.

You'll find detailed shipping costs for many countries in the table below.

WESTERN EUROPE
Up to 2kg
3kg to 39kg
40kg and more
Germany

Free shipping for orders €200+. Under €200: €4.99.

Free shipping for orders €200+. Under €200: €4.99.

Free shipping for orders €200+. Under €200: €4.99.

Netherlands

Free shipping for orders €200+. Under €200: €9.99.

Free shipping for orders €200+. Under €200: €9.99.

Free shipping for orders €200+. Under €200: €9.99.

Belgium

Free shipping for orders €200+. Under €200: €9.99.

Free shipping for orders €200+. Under €200: €9.99.

Free shipping for orders €200+. Under €200: €9.99.

Austria

9.90 €

9.90 €

49.90 €

Luxembourg

9.90 €

9.90 €

49.90 €

Switzerland

9.90 €

19.90 €

59.00 €

France

9.90 €

19.90 €

59.00 €

Liechtenstein

19.90 €

29.90 €

99.00 €

NORTHERN EUROPE
Up to 2kg
3kg to 39kg
40kg and more
Denmark

Free shipping for orders €200+. Under €200: €9.99.

Free shipping for orders €200+. Under €200: €9.99.

Free shipping for orders €200+. Under €200: €9.99.

Sweden

9,90 €

19,90 €

59,00 €

Norway

99,00 €

99,00 €

199,00 €

Finland

99,00 €

99,00 €

199,00 €

Estonia

99,00 €

99,00 €

199,00 €

Lithuania

99,00 €

99,00 €

199,00 €

Latvia

99,00 €

99,00 €

199,00 €

SOUTHERN EUROPE
Up to 2kg
3kg to 39kg
40kg and more
Monacco

9,90 €

19,90 €

59,00 €

Spain

9,90 €

19,90 €

59,00 €

Italy

9,90 €

19,90 €

59,00 €

Croatia

9,90 €

19,90 €

59,00 €

Slovenia

9,90 €

19,90 €

59,00 €

EASTERN EUROPE
Up to 2kg
3kg to 39kg
40kg and more
Czech Republic

Free shipping for orders €200+. Under €200: €9.99.

Free shipping for orders €200+. Under €200: €9.99.

Free shipping for orders €200+. Under €200: €9.99.

Hungary

9,90 €

19,00 €

59,00 €

Poland

9,90 €

19,00 €

59,00 €

Slovakia

9,90 €

19,00 €

59,00 €

Greece

Not Available

not available

299,00 €

Shipping to Switzerland

We love Switzerland – and we want your shopping experience with ATLETICA to be completely hassle-free. Here’s what you need to know at a glance:

Ultra-Fast Delivery: Your order ships quickly and reliably from our German warehouse.

Pay German Net Prices: As a Swiss customer, you benefit from prices without German VAT (19%).

Convenient Payment in CHF: Pay securely and easily in Swiss francs – no conversion needed.

Import Costs Covered by You: Swiss VAT (currently 8.1%) applies upon import.
In addition, the freight carrier charges a flat fee of CHF 80 for customs clearance and delivery notification.

Swiss German Customer Service: Our team is happy to assist you in Swiss German.

Secure & Flexible Payment Options

Choose the payment method that works best for you. We prioritize your security and convenience every step of the way.

Credit Cards

We accept all major credit cards (e.g., Visa, Mastercard, American Express).

Enhanced Security: Transactions are protected by 3D Secure (e.g., Verified by Visa, Mastercard SecureCode).

Bank Transfer

Traditional and secure - Ideal if you prefer not to use PayPal or credit cards.

Process: You'll receive our bank details to make the payment in advance. Your order will be processed upon receipt of payment.

PayPal

Fast and secure online payments— Use your PayPal balance, bank account, or linked cards.

Benefit: Enjoy PayPal's buyer protection.

Purchase on Klarna

Shop now, pay later— you'll have 30 days from the shipping date.

Benefit: Don't pay until you're sure it's right for you.
Note: This service is offered through our partner Klarna.

Installment Payments

We partner with Klarna and Zinia to offer flexible payment plans within Germany.

The exact terms, including interest rates (typically between 1% and 4% p.a.), are determined directly by Klarna or Zinia during the application process.

Your Security is Our Priority

We take extensive measures to ensure your payment information and online shopping experience are safe.

Guaranteed Buyer Protection

Every transaction is covered. Your payment to ATLETICA is insured, giving you peace of mind. We partner with Trusted Shops to help secure your payment.

SSL Encryption

Your entire visit to our website, including Browse and checkout, is secured with an SSL certificate. Your personal address and payment details are encrypted to bank-grade security standards.

3D Secure for Credit Cards

As mentioned above, credit card orders are further secured by an additional verification step with your card provider.

No Storage of Full Payment Data

For your security, ATLETICA does not store your full sensitive payment data like complete credit card numbers on our servers.

ATLETICA Garantie

ATLETICA Warranty: Built to Last, Covered for Your Peace of Mind

At ATLETICA, we focus on developing high-quality, long-lasting fitness equipment built to perform through years of intense training. Our comprehensive warranty reflects the confidence we have in our products and our commitment to your long-term satisfaction.

5 Jahre Garantie

5 Year Warranty

We offer a 5-year warranty on all ATLETICA products with no exceptions. This warranty covers material and manufacturing defects and ensures your equipment meets our highest quality standards.

lebenslange Rahmensgarantie

Lifetime Frame Warranty

Engineered to be the backbone of your training for life, our Power Racks and Power Stations come with a Lifetime Warranty on their structural frame.

lebenslange Rahmensgarantie

Lifetime Guarantee for Barbells

Our barbells are built for performance and durability, backed by a Lifetime Guarantee against bending or deformation when used as intended.

5 Jahre Garantie

Valid Worldwide

Train with confidence no matter where you are. The ATLETICA product warranty is valid worldwide, offering you support and service across the globe.

Do You Still Need Help?

Book a free appointment for a personal consultation with one of our experts.

Our customer service is available Monday to Friday, from 8:00 AM to 4:00 PM, to assist you.