We are Atletica - a German fitness equipment company, driven by innovation, created for peak performance and striving to redefine your training.

Our mission is to help you train smarter and achieve real results with high-quality, precision fitness equipment. We focus on innovation and performance in every product to support you and your fitness goals at all times. Together, we are building a strong community of athletes who are walking the path to a healthier future together.

German precision and durability - High-quality materials and craftsmanship for maximum durability and performance.

Smarter digital integration - Track your progress, set goals and stay motivated with our training app.

Versatile training solutions - Whether it's a single bench or an entire gym, we help you make the most of your space.

We oversee the entire production process - from development and material selection to storage. Our fitness equipment is manufactured in modern facilities in Asia. We have invested in advanced machinery and skilled professionals to ensure the highest quality. The materials we use, including steel, stainless steel, and lightweight metals, meet the strictest safety and quality standards.

Yes, we have a brand store in Mainz, Germany. The address of our brand store is:

BRANDSTORE MAINZ
Grosse Langgasse 2
55116 Mainz
+49 6131 4909105

Our opening hours are Monday through Saturday, 10:00 a.m. to 7:00 p.m. Feel free to contact us in advance to schedule an appointment or inquire about equipment availability.

Yes, we offer customized solutions for businesses of all sizes, including gyms, hotels, sports clubs, and more. Our team will work closely with you to create an order that meets your specific needs and budget. For more information, please contact us directly.

Our devices are manufactured from high-quality materials such as robust steel, stainless steel, and lightweight metals. These materials have been selected to ensure durability, performance, and safety while meeting the highest quality standards.

To choose the right equipment, you can first determine your fitness goals, available space, and budget. We offer personalized consultations where our experts will help you select the best equipment for your specific needs—whether for a home gym, commercial use, or specialized training.

Yes, our devices are versatile and built to last, making them suitable for both home and commercial use. For professional applications, our studio collections offer the best solution. Contact our team for personalized recommendations.

Yes, we are happy to provide you with the user manuals for our products before you make a purchase. You can contact us directly to request detailed instructions or visit our product pages, where you can find more information about the features and specifications of each device.

After placing your order, you will receive a confirmation email with all the details of your purchase. If you have any questions or would like to make changes, please contact our customer service team at any time.

Wir akzeptieren verschiedene Zahlungsmethoden, darunter:

• Klarna/Zinia (for installment payments)
• PayPal
• All major credit card
• Bank transfer

Yes, you can pay in installments. We offer flexible payment plans throughout Germany through Klarna and Zinia. The exact terms, including interest rates (between 1% and 4%), are determined by Klarna/Zinia.

Yes, we offer both financing and leasing options for our B2B customers. For private customers, we offer the option of paying in monthly installments via Klarna or Zinia. For more information about our financing and leasing options, please visit our Financing & Leasing page.

We deliver to the following countries: Belgium, Denmark, Germany, France, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, Austria, Poland, Sweden, Finland, Switzerland, Slovenia, Slovakia, Czech Republic, Croatia, Hungary, Italy, Spain.

If your country is not listed, please contact our support team.

Shipping is free within Germany for orders over €200, while orders under €200 are charged €4.99. For international deliveries, please check the respective monthly rates in the footer of the page.

Once we receive your payment, we will begin processing your order. Delivery within Germany typically takes 3-5 business days after you receive a shipping confirmation with tracking information. However, depending on the season, delivery times can be up to 10 business days.

Please note the delivery times stated on the product page.

Smaller packages under 32 kg are shipped with UPS or DHL. For larger and bulky shipments over 32 kg, we use the logistics company Kühne & Nagel, which offers curbside delivery. This company is a leader in the logistics of bulky products. Please note that it occasionally works with subcontractors for the last few kilometers of the delivery.

Once your order has been processed and shipping labels have been created, you will receive a tracking number. In most cases, your package will already be on its way by the time you receive the tracking number. Tracking information may be slightly delayed on the day of shipment, but will be updated over time.

Yes, you can return a product if you are not satisfied with it. We offer two return options:

• Return by shipping: We will send you a return label, and you can drop off the package at a UPS/DHL shop.
• Return by collection: If you prefer, we can arrange a collection for your return. Please let us know which option you prefer. If you choose collection, please provide a suitable day, as the collection must be scheduled at least one day in advance.

For orders delivered by the freight carrier Kühne & Nagel, only the collection option is available.

In both cases, the return is free of charge for you. Please ensure that the items are prepared for return and well packaged.

You have 100 days to test the product. If you're not satisfied within this period, you can easily initiate a return.

If your order is damaged or incomplete, please contact our customer service team immediately. We will help you resolve the issue as quickly as possible.

Our 5-year and lifetime warranties cover defects in materials or workmanship. The 5-year warranty applies to all other components, while the lifetime warranty covers the following parts of the device:

• Structural welds on attachments and frames
• Weight bench frame
• Power rack connection profiles
• Chainbells

We strive to ensure the longevity and performance of our products. If you have any issues with these components, we're happy to assist you.

Initiating a return or warranty claim is easy:

1. Open a service ticket on our service page.
2. Please provide your email address and name and attach pictures of the problem.
3. Choose whether you want a replacement or a refund.

Our customer service team will guide you through the rest of the process.

Yes, we offer professional installation services for our B2B customers in Germany through our specialized team.
Contact our support team for a detailed installation quote.

Assembly instructions are included in the packages when you receive your order. If you need them beforehand, please contact our customer service team, and we will provide them for you.

The required tools are listed in the instructions included with the packages. If you have any questions or need assistance, our support team is happy to help.

Choosing the right equipment depends on your fitness goals (strength training, endurance training, or functional training), the available space, and the type of exercise you're performing. Our team of experts will be happy to help you make the right choice. Contact us for a personalized consultation, and we'll be happy to assist you.

Yes, we offer product recommendations specifically tailored to your training goals. Whether you're looking to build muscle, improve your endurance, or focus on rehabilitation, we'll suggest the best equipment to meet your goals. Our team will work with you to develop a customized solution.

Detailed technical specifications for all our products can be found on our website, on the respective product page. These include dimensions, materials, and other important features. If you need additional information, please feel free to contact our customer service team.

Maintaining and cleaning your equipment is important to ensure its longevity and safety. We provide cleaning and care instructions in the manual for each product. Typically, wiping the equipment with a damp cloth is sufficient. Please avoid harsh chemicals for cleaning and check regularly for wear and tear or damage. For more detailed instructions, please refer to the product manual or contact our customer service.

Yes, you can test our equipment in our brand store in Mainz, Germany. You are welcome to stop by and try the devices before you buy. If you would like to test a specific product, please feel free to contact us to arrange a demonstration or consultation.

Our 1-on-1 training consultation offers you personalized advice from our fitness experts. During the consultation, we'll discuss your goals, assess your needs, and help you select the right equipment. You can also receive support with training plans, setting up your home gym, or creating a workout routine tailored to your specific goals.

You can download the ATLETICA Training App by searching for it in the App Store or Google Play. After downloading, you can log in as an ATLETICA customer (using the same email address you use for your orders) and use the app with all its features. Note: The app is only free for customers who have already purchased a product.

Our training app includes a variety of features such as:

• 600+ workouts with audio and video instructions
• Personalized training plans based on your fitness goals
• Weight tracking and progress documentation
• Detailed exercise instructions and form tips
• Automated exercise and break timers
• Customizable workouts and training plans
• Training diagnostics to track your progress
• Nutrition tips to support your goals
• Ability to save and view training logs

No, the ATLETICA Training App is completely free for all ATLETICA customers. There are no hidden costs – it will always be free!

Yes, based on your fitness goals, you'll receive a personalized training plan tailored to your needs. Whether you want to build muscle mass, lose weight, improve your endurance, or increase your flexibility, the app offers a program to help you achieve your specific goals.

Our Rewards program has two categories based on your annual order totals in the Atletica online shop:

Athlete (€0.00 - €7,499.99)
If your total order value is between €0.00 and €7,499.99, you will automatically become a member of the first level - "Athlete." As an Athlete, you will enjoy benefits such as a 1x points multiplier (you collect more points with every purchase) and a birthday gift every year.

Per Athlete (€ 7,500.00+)
If you spend more than €7,500 within 12 months, you qualify for the "Pro Athlete" category. In addition to the benefits of Athlete membership, you'll receive exclusive privileges like early access to special offers and sales, as well as a sneak peek at our new products.

Anyone who has an account with ATLETICA is automatically enrolled in the program.

Please redeem your points for a voucher in your account, which can then be used at checkout.

As an athlete, you can redeem your points for one or more €35 discount codes, which you can combine at checkout. The minimum order value for these discounts is €200.

As a Pro Athlete, you can redeem your points for €70 or €100 discount codes. The minimum order value for the €70 discount is €400, and for the €100 discount, it's €500.

Yes, we offer customized pricing solutions for bulk orders and commercial customers. Our flexible B2B special rates ensure your business gets the best value, whether you're equipping a gym, hotel, sports club, or other facility. Contact us for a customized quote tailored to your needs.

Yes, we offer flexible leasing and financing options so businesses can acquire high-quality fitness equipment without impacting their cash flow. Our financing solutions are tailored to your budget and needs. For more information, visit our financing page or contact us directly.

Absolutely! We offer expert consulting services for the planning and design of your gym or fitness room. We analyze your specific requirements and create a customized concept, including 3D visualizations. Our team will accompany you from the initial consultation to the final installation.

Applying for commercial financing with ATLETICA is easy. We offer flexible leasing and financing models tailored to your business's needs. Simply contact us, and our team will guide you through the application process and help you choose the best solution for your gym or business. For more details, visit our financing page.

Lease rates are based on several factors, including the value of the fitness equipment, the lease term, the estimated residual value of the asset at the end of the lease term, and financing costs. Specific terms such as special payments or service packages can also affect rates.

Yes, we offer a purchase option at the end of the term. This corresponds to the residual value of the devices at the end of the term.

In principle, this is possible. Early return may result in additional costs, as the lease agreement has a fixed term.

In Germany, leasing payments are fully tax-deductible as business expenses.

We're happy to include a down payment or a special payment at the beginning. However, this isn't mandatory. The down payment reduces the monthly installment amount. However, the requirements vary depending on the type of contract and credit rating.

With leasing, you pay monthly installments for the use of the fitness equipment without becoming its owner. At the end of the contract, you can return the equipment, keep it, or upgrade to a new model. Maintenance is included by ATLETICA, and the installments are tax-deductible.

With financing (installment payment), you purchase the fitness equipment through monthly installments, which also include interest. After full payment, the equipment belongs to you, but you are responsible for maintenance and repairs.

Leasing offers flexibility, while financing aims at long-term ownership.

The accounting takes place at ATLETICA.

The leasing rates are gross rates, meaning that VAT is charged during the term of the lease.

Yes, after the basic rental period, acquisition by purchase is generally possible.

When financing, VAT is generally charged on the entire amount and must be paid in full upfront. For financing of EUR 20,000, the VAT amount is EUR 3,193 (at a VAT rate of 19%), which must be paid upfront. An initial installment of EUR 5,000 would therefore consist largely of VAT.

All business customers (corporations) based in Germany or Austria with an order value of EUR 5,000 or more.

Yes, your payment information is completely secure. We use SSL encryption to protect every visit and transaction on our website, so your address and payment details are encrypted according to banking standards. For additional security, we also use 3D Secure for credit card payments, which includes SMS verification.

Our Buyer Protection, provided by Trusted Shops, guarantees that your payment is protected in various situations, such as if your order doesn't arrive, the package is lost during shipping, or you don't receive a refund after a return. It also covers cases such as the insolvency of the online store or issues with digital content and services. Your payment is always protected, regardless of the payment method or amount.

We do not store any payment information. All payment details are processed securely through encrypted systems and are not stored on our servers. Your personal information will be treated with the utmost care and in accordance with our privacy policy.

You can update or delete your account information directly through your account on our website. If you need further assistance, please contact our customer service team.

The fastest way to reach us is via live chat on our website or by email to service@atletica.de.
Customer service phone: +49 6131 4909 109

Our customer service is available Monday through Friday, from 8:00 a.m. to 4:00 p.m. You can reach us via live chat on our website or send us an email to service@atletica.de.

Yes, you can get instant assistance from our support team using the live chat feature at the bottom right of our website.

You can request a consultation with our team of experts directly from the product pages by clicking on the “Book a free consultation” button.

Yes, we offer gift cards in various amounts. These are a great way to let others choose the perfect fitness equipment.

If a product is out of stock, you can sign up with your email address on the product page to receive a notification as soon as it's back in stock. We'll let you know as soon as the product is back in stock so you can place your order.

To subscribe to our newsletter, simply go to the footer of our website and enter your email address. You'll receive regular updates and exclusive offers directly to your inbox.

We certainly understand the desire for a discount. However, we must admit that our pricing is a little different than usual. We don't artificially increase our prices to subsequently advertise discounts. For larger orders of €10,000 or more, we still try to offer a discount by re-examining the products to see what we can do. However, we offer our customers many benefits, such as free use of our app, an above-average warranty, and a loyalty program.