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Customer service is available Monday through Friday, 8 AM–4 PM.
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Continue shoppingGot questions?
Which countries do you ship to?
We offer deliveries to the following countries: Belgium, Denmark, Germany, France, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, Austria, Poland, Sweden, Finland, Switzerland, Slovenia, Slovakia, Czech Republic, Croatia, Hungary, Italy, Spain.
If your country isn’t listed, please contact our support team.
How much does shipping cost?
Shipping within Germany is free for orders over €200.
For orders under €200, a flat shipping fee of €6.90 applies.
For international shipping rates, please check the monthly tariffs listed in the footer.
When will my order arrive?
Once we’ve received your payment, we’ll begin processing your order.
Standard delivery within Germany takes 3–5 business days after you receive your shipping confirmation with tracking details. During peak seasons, delivery may take up to 10 business days.
Check the product page for specific delivery times.
Can I place a bulk or business order?
Yes, we offer tailored solutions for businesses of all sizes, including gyms, hotels, sports clubs, and more.
Our team will work closely with you to customize an order that fits your specific needs and budget. For more information, please feel free to contact us directly.
Do you have a physical showroom or retail location?
Yes, we have a Brand Store in Mainz, Germany. Our Brand Store address is:
BRANDSTORE MAINZ
Große Langgasse 2
55116 Mainz
+49 6131 4932160
We're open Monday to Saturday, from 10:00 AM to 7:00 PM. Feel free to contact us in advance to schedule an appointment or inquire about equipment availability.
